Article 1 - Application conditions.

The seller is defined below as the online store Support-Tablette.com, a trademark of the company IDISTRIB SARL, with headquarters located at the following address:

IDISTRIB, Support-Tablette.com
82, Avenue Général Leclerc
30400 VILLENEUVE LES AVIGNON - France

Company registered with Companies House in Nimes under number 522 605 492. The buyer is defined as the company or the person signing and agreeing to these terms and conditions (hereinafter T&C).

The buyer acknowledges having the capacity to contract under the conditions described hereafter, that is of legal age and not under guardianship. The buyer acknowledges that he has read these T&C before placing the order.

T&C apply exclusively to all sales made by the company IDISTRIB SARL - Support-Tablette.com, both for its own account and on behalf of his constituents. All other conditions binding the seller only after written confirmation from him. The simple fact of placing an order or accepting an offer from the seller implies the unconditional acceptance of these T&C. Any condition not in accordance with our T&C that the buyer will have made will be rejected unless we have expressly agreed it in writing its applicability.

These T&C may be changed at any time without notice by the company IDISTRIB SARL - Support-Tablette.com The changes will be then applied to all subsequent orders.

Article 2 - Orders

Orders are effective from the date of receipt of payment.

Orders sent directly by the buyer or transmitted by representatives of seller binding the seller when they have been accepted in writing. All change orders and all accessories or derogatory about the purpose and T&C are valid only insofar as they are included in the offer or confirmation by the seller.

Any offer to sell is subject to availability. However, if despite the vigilance of the seller on stocks, products proved to be unavailable after the order of the buyer, the company IDISTRIB SARL - Support-Tablette.com undertakes to inform you as soon as possible and may allow you to cancel or change your order.

In the event that payment of the buyer's order has already been charged by the seller, and no change in the said order appears to be possible, the buyer will be refunded without delay and no later than within 30 days the payment of sums paid.

Any clause from the buyer, not accepted in writing by the seller that would conflict with these T&C or features specified in the offer price will be void. Any order cancellation will be accepted by society IDISTRIB SARL - Support-Tablette.com

Article 3 - Price

The prices on the website are quoted in euros all taxes included. They are applicable after validation of the order by the buyer and does not include delivery fees. This additional cost will be indicated before the final validation of the order. Our products and prices are valid until they are visible on the site, subject to availability.

Regarding products with delivery time without indication "In Stock", they are subject to availability from our suppliers. The information on product availability are then provided when placing your order. This information comes directly from our suppliers, errors or changes may occur exceptionally.

Prices are subject to French VAT and any change to the rate of VAT will be implicitly reflected in the price of the products presented on the website Support-Tablette.com on the date stipulated by the decree of application relating thereto.

Regarding promotional codes, they are not cumulative and only one can be used per order.

Article 4 - Payment

All orders are payable in Euros. Payment of the full price must be made when the order by the Buyer. At no time, payments can not be considered as a deposit.

To set the order, the Buyer has all the means of payment specified in the order: credit card (credit card, Mastercard, Visa), bank check.

The buyer guarantees the company IDISTRIB SARL - Support-Tablette.com it has the required permission to use the payment method they chose, when the registration of the order.

The company IDISTRIB SARL - Support-Tablette.com reserves the right to suspend or cancel any order and / or delivery, whatever their nature and level of execution in case of non-payment of any sum due by the Buyer, or in case of payment problem.

Penalties in an amount equal to the legal interest rate plus three percentage points are automatically applicable to amounts outstanding at the end of a period of ten days from the date of invoice where upon notification of the rejection of bank payment any other means of payment. The delivery of any new order may be suspended in case of late payment of a previous order, notwithstanding the provisions hereof.

The company IDISTRIB SARL - Support-Tablette.com reserves the right to request a photocopy of the identity card of the buyer and / or a proof of his address for all orders.

As part of the fight against Internet fraud, information about your order may be checked for verification.

Article 5 - Items chosen

The buyer discovers the products and their features by reading description on the website, marketed by IDISTRIB SARL - Support-Tablette.com. Upon his own responsibility and according to its needs, the buyer carried his choice on the product or products covered by the order. In addition, the Buyer knows that accessories, accessory packs, spare parts, software and others, he uses. He is the sole judge of the compatibility of products ordered with those used by him.

It is entirely up to the buyer if he does not feel sufficiently competent to have the assistance of counsel.

Article 6 - Delivery

- General Rules:
Products will be delivered to the address specified by the buyer on the order form, to France and Corsica or Monaco.

The buyer may, at his express request, ask to receive his invoice to the billing address and not the delivery address by simply sending a request to the seller in writing, fax or email.
To allow the buyer to receive the ordered products, the company IDISTRIB SARL - Support-Tablette.com chosed to work primarily with french Post using COLISSIMO or CHRONOPOST for faster in the case of items past commands before 16:00; in order to reduce travel time between ordering and delivery of products ordered.

The buyer is delivered to his home by his factor and sign a delivery note for acknowledgment. If absent, the buyer or recipient of the item receives a notice of his factor, allowing it to pick up the parcel at the post office nearest you, for a period of fifteen days.

- Delivery Problems:
The buyer is responsible for checking in the presence of the post officer, the state of the packaging of the goods and content delivery. In the event that the buyer would have any doubt of any kind on the status or contents of the package, he must:

- To apply the procedure COLISSIMO (including reporting damage, claims and reserves) and refuse the goods by issuing an immediate finding of fault with the servant of the Post Office (report 170).

- To report such incidents to the company IDISTRIB SARL - Support-Tablette.com through its online customer service available free of charge via the Internet at the following address interface [email protected], or by fax at +33 4 65 81 43 64 (cost of a local call) within two working days, and in stating the said claims or reserves. Failure to comply with the procedure outlined above, no claim by the buyer will be accepted.

It is also recalled that our sales department is at your disposal for advice before sale, additional information, notes, orders by email ... [email protected]

- Problems of Quality and Compliance:
If delivery of a product does not correspond to the order (defective or non-conforming), the buyer must make its claim three working days of signing the slip distribution.

Claims must be submitted via the online customer service through its customer service online for free via internet interface available at the following address: [email protected], or by fax at +33 4 65 81 43 64 (cost of a local call), and must include:

The coordinates of the Buyer
The invoice number in question
Product references
The grounds for the claim

The products should be returned by the buyer within seven working days from the date of delivery days.

Otherwise, the company will not make any exchange or refund of products ordered.

Any product for exchange or refund must be returned at your expense to the company IDISTRIB SARL - Support-Tablette.com in its original condition and packaging, and including all product and its accessories in perfect condition for resale, except in cases where the product received does not match the product ordered. On presentation of proof, the cost of return would then be refunded to the buyer by the company IDISTRIB SARL - Support-Tablette.com within the current cost of a shipment COLISSIMO. In all cases this amount can not exceed 10 €.

Failure to comply with the procedure outlined above and deadlines, the Buyer shall not make any claim for nonconformity or defect of goods delivered, the products then being deemed compliant and free from defect.

- Problem of non-receipt of order:
A shipping confirmation email containing the tracking number of the package is sent to the buyer by IDISTRIB SARL - Support-Tablette.com upon shipment of the order.

The buyer is obliged to follow the routing and delivery of their order via the carrier's website. In case of complaint, it must be necessarily performed within 10 days after shipment of the order. No claim will be considered beyond this period.

- Delivery Time:
Colissimo MAIL system enables delivery within an average forty-eight hours from the filing of the company IDISTRIB SARL - Support-Tablette.com

The starting order is given by the company IDISTRIB SARL - Support-Tablette.com after full payment is received the order. This time is given for information only and any delay may not give rise to damages.

The company IDISTRIB SARL - Support-Tablette.com agrees to report, before the conclusion of the deal, the date by which it undertakes to deliver the goods. Otherwise, the company IDISTRIB SARL - Support-Tablette.com is deemed to owe deliver the goods at the conclusion of the deal. Failure to comply with this deadline, the customer can obtain the cancellation of the sale as provided in the second and third paragraphs of Article L. 114-1. It will then be refunded to the conditions of Article L. 121-20-1 unless the Buyer prefer to receive the exchange by an equivalent product available at equivalent prices.

In any event, in accordance with the provisions of Article L 121.20.3 of the Consumer Code, the products ordered will be delivered within a maximum period of thirty days from the day after the Buyer has registered his order, subject to full payment.

Without delivery on the expiry of that period, the Buyer will have the option to cancel the order. All amounts paid by the buyer will be refunded immediately to the exclusion of any other compensation.

In the event of late delivery from the initial date, the buyer must notify in writing (mail, fax, email) to the company IDISTRIB SARL - Support-Tablette.com, in order to improve the quality of service which can be offered to him and allow the seller to conduct a survey of the French POST.

A survey of the French POST can take up to 21 working days. If during this period, the product is found, it will immediately be sent to the residence of the purchaser or consignee named in the order.

However, if the item is not found at the end of the 21 days of investigation, the company IDISTRIB SARL - Support-Tablette.com will proceed at his own expense to a new shipment of products ordered by the buyer.

In the event that the ordered product is no longer available, it shall apply the provisions referred to in Article 9.

Article 7 - Retention of Title

Pursuant to the Act of May 12, 1980, the transfer of ownership of the goods delivered to the buyer only take place after full payment of principal and accessory or check cashing or other accepted means of payment issued for payment of the price.

During the period between the delivery and transfer of ownership, the risk of loss, theft or destruction shall be borne by the Buyer. The failure by the Buyer of its payment obligations, for any reason whatsoever, gives the seller the right to demand the immediate return of goods delivered at the expense and risk of the Buyer.

Article 8 - Warranty

Products are guaranteed by the manufacturer (if not, the company IDISTRIB SARL - Support-Tablette.com) against defects in materials and workmanship for a period of 12 months from the date of delivery, except for special conditions specifically served. Interventions under warranty can not have the effect of extending the duration thereof, unless the downtime exceeds a period of 7 days, after the warranty period is extended then by number of days of additional.

All product returns under the foregoing warranty are subject to the prior approval of the company IDISTRIB SARL - Support-Tablette.com. To this end, the buyer will contact the after-sales service, whose details will be shown on a page of the website of the vendor for this purpose service. No returns will be accepted without prior agreement of the seller.

The defective product must be returned in its original packaging with a copy of a sales receipt, include all of the product and its accessories as well as the serial number of the product when it has one. All costs and risks associated with returning the product shall be borne by the Buyer.

Warranties do not cover normal wear of a product, the replacement of consumables; abnormal, unlawful or improper product; faults associated with accessories; the damage resulting from abnormal shock, errors maneuvers or changes made by the buyer; outages caused by negligence, damage or misuse; defects and consequences due to the intervention not authorized by the company IDISTRIB SARL - Support-Tablette.com and faults and consequences related to any external cause. In this case, the product will be returned to you as is, or repaired prior to acceptance and payment of an estimate prepared by the fabricant.Il is recalled that the company IDISTRIB SARL - Support-Tablette.com can not be held responsible if the manufacturer refuses to apply its guarantee for legitimate reasons outlined above.

In any event, the warranty does not deprive the Buyer and / or the Consumer of legal guarantees (including implied warranty or guarantee of legal compliance).

The legal guarantee of conformity applies in any event to the consumer.

Article 9 - Right of withdrawal

In accordance with Article L121-20 of the Consumer Code, the Purchaser shall have a period of fourteen days from the date of receipt to return at his own expense and its own risk, the products ordered for exchange or refund. The products must be returned to the company IDISTRIB SARL - Support-Tablette.com in a resalable condition and in their original condition (packaging, accessories, manuals ...).

In particular, products such as software should not have been unsealed so that the Purchaser can exercise the right of withdrawal. Any product incomplete, damaged or whose original packaging has been damaged, will be refunded or exchanged.

Under the provisions of Article L. 121-20-2 of the Consumer Code, the withdrawal period of fourteen (14) days shall not apply to contracts of personalized services.

To enable better monitoring of the record of the buyer, the buyer may prevent the company IDISTRIB SARL - Support-Tablette.com through its online customers service or by fax at +33 4 65 81 43 64 before return the goods.

In case of refund request by the customer, the company IDISTRIB SARL - Support-Tablette.com generally reimburses customers within 7 days. However, in accordance with Articles L121-20-1 L121-20-7 to the Consumer Code, the company IDISTRIB SARL - Support-Tablette.com has a maximum of 30 days from the date of return of the products to refund the customer.
In the event a product we would have returned in a damaged packaging, damaged or already used, the company IDISTRIB SARL - Support-Tablette.com reserves the right to charge a restocking fee of the product in the amount of 10% its value when purchasing with a minimum of € 10 by article.

Article 10 - Limitation of Liability

All products offered on our websites have been imported (or manufactured) in France in accordance with the law. However, it is to the Buyer to ensure the legality of the use he wishes to make. So the company IDISTRIB SARL - Support-Tablette.com disclaims all liability in the event that the delivered product does not comply with the laws of the country of delivery.

The liability of the company IDISTRIB SARL - Support-Tablette.com can not be retained in case of breach of its contractual obligations in the event of shortage or unavailability, due to an exceptional case, incidental or acts of God such as, but not limited to, disasters, or partial strikes, fires, floods, failure or breakdown of equipment, transportation, communication, or for the actions of the buyer.

The company IDISTRIB SARL - Support-Tablette.com will not be held responsible for all damages because of this, loss of data or files, loss of business, loss of profits, damage or expense that might arise from the purchase of products. It is up to the buyer to take all necessary measures beforehand.

Of hypertext links to other sites than the seller, and the company IDISTRIB SARL - Support-Tablette.com disclaims any responsibility in case the content of these sites violate the laws and regulations in force.

Within the limits of what is allowed by law, the company IDISTRIB SARL - Support-Tablette.com provides support-tablette.com website and its contents on an "as is" and makes no representation or gives no warranty some kind whatsoever, express or implied, concerning the support-tablette.com website, its operation, its contents.

Article 11 - Termination clause

In case of non-compliance with any of the obligations of the Buyer, the sale will be automatically canceled and the goods will be returned to the seller, without prejudice to any damages that the seller could be argued to respect of the Buyer, within 7 days after the notice.

Article 12 - Information Technology and Privacy

The information collected by the company IDISTRIB SARL - Support-Tablette.com concerning the Buyer, is required to manage its order.
Under the Data Protection Act 78-17 of 6 January 1978, the buyer has a right of access, rectification, opposition and deletion of data relating to the company IDISTRIB SARL - Support-Tablette.com.

The company IDISTRIB SARL - Support-Tablette.com undertakes not to disclose or sell the details of the Buyer to other organizations or businesses. It may be informed only offers of the company IDISTRIB SARL - Support-Tablette.com.

Article 13 - Jurisdiction Clause

The General Conditions of Sale are subject to French law. The Buyer may dispute his claims from the After-Sale Service of the company IDISTRIB SARL - Support-Tablette.com to find an amicable solution. All different for the training, implementation and termination of contractual obligations between the parties can not lead to a settlement agreement will be submitted to the French courts under laws in force.